Experience

Senior Product Manager with a track record of delivering enterprise software solutions that drive measurable business outcomes. Leading ERP, OMS, and PIM products at scale across a multi-brand retail portfolio.

Work History

Senior Product Manager — ERP, OMS & PIM

Backcountry.com•Park City, UT
March 2025 - Present

Lead product strategy and delivery for Enterprise Resource Planning (ERP), Order Management (OMS), and Product Information Management (PIM) systems supporting a $600M omnichannel retail business.

Key Achievements:
  • •Launched a dropship fulfillment program from zero, enabling $10M+ in incremental revenue through new vendor integrations and operational workflows
  • •Resolved $3M+ in on-hand inventory discrepancies through targeted ERP accuracy initiatives, improving financial close reliability and audit readiness
  • •Deployed AI agents to automate ERP incident analysis, replacing manual monitoring and cutting mean time to resolution
  • •Spearheading adoption of a no-code and AI-forward automation platform to eliminate manual processes and accelerate cross-functional workflows
  • •Drive strategic technology conversations across adjacent domains including warehouse management, data platform, and core application stack
  • •Designed a repeatable brand acquisition integration framework to accelerate system onboarding and reduce per-brand technology costs
NetSuite ERP/OMSPIMAI AgentsLLM IntegrationsREST APIsWorkflow Automation

Product Manager — ERP & Merchandising

Backcountry.com•Park City, UT
June 2023 - March 2025

Owned the ERP roadmap and OKRs across a complex, multi-stakeholder environment.

Key Achievements:
  • •Delivered projects collectively enabling $10M in cost savings and $6M in revenue growth
  • •Improved reliability and performance across a distributed order management architecture
  • •Turned complex business data into clear executive recommendations that drove prioritization decisions
  • •Managed complex distributed applications and APIs for stakeholders across merchandising, planning, finance, accounting, logistics, and sales
NetSuiteERPOrder ManagementDistributed SystemsAPIs

Allocation Analyst

Backcountry.com•Park City, UT
August 2021 - June 2023

Built reporting and tooling to support inventory and assortment management, delivering weekly KPI recommendations to senior leadership.

Key Achievements:
  • •Leveraged statistical modeling and machine learning to surface actionable inventory insights
  • •Built main dashboard and multiple BI tools for inventory replenishment
  • •Became subject matter expert on reporting and order management platforms
  • •Awarded two quarterly recognition awards for contributions
PythonSQLBigQueryLookerMachine LearningStatistical Modeling

Operations Intern

Backcountry.com•Park City, UT
June 2021 - August 2021

Evaluated analytics processes for 13 departments, created Looker BI training program.

Key Achievements:
  • •Developed BI dashboards for several departments
  • •Built pipelines from siloed datasets
  • •Presented findings to Executive Leadership Team
LookerBIData Analysis

Skills & Expertise

Enterprise Systems

NetSuite (ERP/OMS)ERP IntegrationsREST APIsOrder Management SystemsProduct Information ManagementDistributed Systems

Data & Analytics

PythonSQLBigQueryGCPData PipelinesBusiness Intelligence

AI & Automation

LLM IntegrationsAI Agent DesignWorkflow AutomationNo-Code Platforms

Product Management

Roadmap StrategyStakeholder ManagementAgile / ScrumRequirements DefinitionOKR Management